Did you know? Giving a genuine apology can help restore relationships and can help us feel better, but saying “sorry” too much can actually have the opposite effect.
However, there is research that shows that shifting away from saying “I’m sorry” and instead saying “thank you” can sometimes have a positive impact on our interactions with others.
In this video, she discusses how you know when it’s actually time for an apology versus knowing when don’t have to say I’m sorry. Watch now to learn more.